Privacy Policy

Our goal is to be clear about what information we collect, so that you can make important choices about how that information is used.

Please also see our Terms of Use and Editorial Policy which govern the use of this website.

OstomyConnection, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you, or that you may provide, and how we use that information when you visit the website ostomyconnection.com.

This policy applies to information we collect:

  • On ostomyconnection.com.
  • In e-mail, text and other electronic messages between you and ostomyconnection.com.
  • When you interact with our advertising on third-party websites and services, if that advertising includes links to this policy.

It does not apply to information collected by any third party, including through any content (including advertising) that may link to or be accessible from or on ostomyconnection.com.

Acceptance of Terms

By visiting ostomyconnection.com, you are agreeing to the terms of this Privacy Policy and the Terms of Service, both of which govern your use of the Websites. By providing us information offline, you are also agreeing to the terms of this Privacy Policy.

How We Collect and Use Your Information

You do not have to provide us with any personal information or create a user account to access information on ostomyconnection.com. However, in certain situations we may need some personal information from you such as your name, telephone number, and email address. This includes information provided at the time of subscribing to our newsletters, posting material or requesting further services or information. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with this website. We will never sell your name or email address to anyone, including non-profit organizations or advertising partners.

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not give us any personal information. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will delete that information from our databases.

If you are located outside of the United States, please note that the information you provide to us will be transferred to and processed in the United States. By using ostomyconnection.com, you consent to this transfer and processing.

Third Party Analytics

We use third-party analytics services (such as Google Analytics) to help analyze how visitors use this site. Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behavior information. No personally identifiable information is collected about you unless you explicitly submit that information on this website. The anonymous information generated by Google Analytics cookies about your use of this website (including your IP address) is transmitted to Google. This information is then processed to compile statistical reports on website activity. We use these reports to evaluate collective visitor usage in order to optimize the content, and its marketing, to better meet your needs. Please review Google Analytics’ privacy policy for additional information.

We will not share any personally identifiable information we gather about you with anyone else, except as required by law.

Use of Cookies and Other Technologies

Cookies are text information files that your web browser places on your computer when you visit a website. Most browsers accept cookies automatically, and obtain non-personal information from online visitors. We may use cookies to provide you with a better experience when using ostomyconnection.com.

Email Subscriptions

Communications may include newsletters, advertisings and announcements. We use MailChimp.com’s service to send email newsletters. Newsletter subscribers may be asked confirm their subscriber status using this service, which is done to ensure better delivery with your Internet Service Provider (ISP). If you do not wish to receive such notices, you may “opt out” at any time by following instructions in the e-mail communication or by contacting us directly.

We may also occasionally use your information to send you email marked “OC Partner Tips” in the subject line and message header. These messages are content paid for by our sponsor partners, and don’t necessarily reflect the editorial views of our staff, but they do keep our site free of charge. If you do not want us to use your information in this way, please unsubscribe from our newsletter services by clicking on the unsubscribe link in the bottom of any email we send to you. If you unsubscribe from OC Partner Tips, you will still receive other email updates from us.

Third-Party Websites

This website contains links to other websites. When you follow a link to an external site, you are leaving our website and are subject to the external site‘s privacy and security policies. We are not responsible for the privacy policies, or lack of policies, at websites not within the domain of ostomyconnection.com or any future domains to be acquired.

Advertising on our website makes it possible for us to offer you information free of charge. We make every effort to ensure that advertising is safe, unobtrusive and as relevant as possible.

Third-Party Advertiser Use of Cookies & Tracking Technologies

Some advertisements on ostomyconnection.com served by third-party websites, ad networks and ad servers. These third parties may use cookies alone or other tracking technologies to collect information about our users. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.

OstomyConnection utilizes a platform owned by Say Media, Inc. (“Say”) who may collect any user, traffic, advertising, or content related performance data. This data may be collected using cookies, tags, tracking code, pixels, or similar technology employed by Publisher, Say, or third parties. The information collected may be shared between Publisher, Say and any third parties. In addition, any user log-in and profile information, to the extent such are applicable to the site, will be shared with Say and may be used for its business purposes, including sharing such information with third parties.

Updates to Our Privacy Policy

At anytime there may be changes to our privacy policy with or without notice. We recommend that you regularly review the Privacy Policy of this website. You are responsible for ensuring that we have your up-to-date active e-mail address.

Updated: December 21, 2017

Please direct any questions concerning our privacy policy to: info@ostomyconnection.com.